Legal

Privacy Policy

Last updated: August 17, 2026

At Soulful Healing ("we", "us", "our"), your trust means everything to us — both in our healing sessions and in how we handle your personal information. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information We Collect

When you use our appointment/contact form, we collect the details you voluntarily provide, which may include:

  • Full name
  • Phone number
  • Email address
  • Preferred appointment date and selected service
  • Any message or additional details you choose to share

We do not require you to create an account, and we do not collect payment or financial information through this website.

2. How Your Form Submission Is Sent

When you submit the contact/booking form, the details you enter are formatted into a message and opened directly in WhatsApp, addressed to our official number, +91 7874691111. Your information is not stored on our servers or any third-party database — it is sent only when you personally choose to complete and send the WhatsApp message.

3. How We Use Your Information

Information shared with us is used only to:

  • Respond to your enquiry and confirm appointment details
  • Understand which service you're interested in, so we can guide you appropriately
  • Follow up regarding your session, where relevant

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies & Website Analytics

This website may use basic cookies or analytics tools to understand how visitors use our site (for example, which pages are viewed most) so we can improve the experience. This data is anonymous and is not linked back to any personal information you may have shared with us separately. You can disable cookies through your browser settings at any time.

5. Third-Party Links & Services

Our website links to third-party services such as WhatsApp, Google Maps, and our social media pages. These platforms operate under their own privacy policies, and we encourage you to review them separately — we are not responsible for how those third parties handle your information.

6. Data Security

We take reasonable measures to protect any information shared with us during counselling, healing sessions, or correspondence. However, no method of transmission over the internet or WhatsApp is 100% secure, and we cannot guarantee absolute security of information sent to us.

7. Your Rights

You may reach out to us at any time to ask what information we hold about you, request corrections, or request that we stop contacting you. Since form submissions are sent directly to WhatsApp and not stored on our website, most information exists only within your own WhatsApp conversation history with us.

8. Children's Privacy

Our services are intended for individuals who are 18 years or older, or for minors accompanied and consented to by a parent or guardian. We do not knowingly collect information from children without appropriate parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: